Things to know
We do NOT charge extra for group play time, walks, night night treats or medication!!
Staff:
All staff is Fear Free Certified.
Hours:
We are open 7 days a week (exception for holidays*)
Open 8am - 11am & 4pm - 7pm.
CLOSED DAILY 11am - 4pm
*We are closed unless otherwise noted on the following holidays: New Year’s Day (afternoon open), St. Patrick’s Day (open), Easter, Mother’s Day (open), Memorial Day, Father’s Day (open), 4th of July, Labor Day, Thanksgiving, Christmas Eve (morning open), Christmas Day, New Year’s Eve
What to bring/is needed:
Their food that you normally feed. Please label and only bring what is needed for their stay. The space to keep their things is a 12X12 cubby
Completed client form and completed waiver. This can be found under the boarding tab on this website. Please complete at least 2 days prior to your dog’s stay
A copy of vet records. No dog will be accepted without these
Vet records should show proof of rabies, bordetella (if your dog will be receiving a bordetella within 7 days of their stay please call to discuss with Amy), fecal test clear within the last 11 months prior to stay, negative heartworm test & proof of flea/heartworm prevention
If your dog does not have a current rabies or bordetella vaccination they will NOT be permitted to stay
If your dog does not have a current fecal, they will not be allowed to group play and you will be charged the out alone fee
Please do not bring bowl, bed, toys, bones, etc. We provide everything. Anything besides food, leash, collar/Harness, etc. brought will be sent home
What we supply:
Bed, blankets, bowls, treats, safe chew bones and toys
A locker is provided to store your dog’s belongings
Dogs are fed 2 times a day, morning and evening (if your dog requires lunch please let us know)
Plenty of outside time, weather permitting
Playtime inside
Night Night treats
Walk (as time allows)
Love, happiness & attention
Bathing
We offer bath, blow dry, ear cleaning & nail trims. Inquire at drop off!
Emergency Care
Should your dog need emergency vet care we will take your dog to West Park Animal Hospital located at 4117 Rocky River Dr. Cleveland Ohio 44135 and you will be responsible for all charges unless the incident was our negligence.
Cancelation Policy
A $100 cancelation fee per dog is assessed to any cancelation or change made to a reservation with 7 or less days of notice before the start of the dog's stay. Cancelations or changes must be received via email only. Any cancelation or change received after 5pm is considered the next day.